postal code problem

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  farallonpaddleco · Member · Dec 6, 2016 at 4:16 am

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  hello,

  im traying to upgrade my account, but apparently my postal code does not work. Im from Panama

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Dec 6, 2016 at 6:29 pm

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  Hi there,

  What are you putting into the postal code field? Does Panama use postal codes?

  Let me know,

  Thanks!

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  farallonpaddleco · Member · Dec 6, 2016 at 9:54 pm

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  Hi,

  Panama postal code 0819 or 0000, but any of them works, for that reason i cannot upgrade

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  staff-doublebassd · Staff · Dec 7, 2016 at 2:35 pm

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  Hi there,

  What upgrade are you trying to purchase and what exact error message are you receiving when trying to make the purchase?

  Thanks,

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  farallonpaddleco · Member · Dec 7, 2016 at 3:06 pm

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  Hi,

  im just trying to upgrate the premium plan, i cannot continue the transaction because it shows postal code error

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  staff-doublebassd · Staff · Dec 7, 2016 at 3:11 pm

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  I added an expiring premium plan to your account. Try to renew it here and let me know if you are able to.

  Thanks!