posts are not showing up on social media sites

  • Unknown's avatar

    my posts are not showing up on Google+, Facebook, Twitter, and LinkedIn. They were before, but now something has changed…

    I haven’t made any recent changes other then test with two posts…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi Mario,

    I see that you recently deleted and added your Social Media Publicize connections. I tested all the connections and they seem to be working. Can you please let me know if your next couple posts are not shared automatically?

    Thank you and sorry for the inconvenience!

  • Unknown's avatar

    I just tested it… didn’t work.

    I just did a test and nothing showed up on Twitter, LinkedIn, Facebook or in Google+.

    I was recently using Cityblast.com to post content to my social media sites, but I have cancelled it. Since then the Publicize from WordPress stopped working…

    Is it possible the CityBlast.com has something to do with it?

  • Unknown's avatar

    Hi Mario,

    Unfortunately, I do not see any Publicize errors on your blog. If it stopped working when you canceled Cityblast that may very well be the case. Can you contact their support and let me know what they say? I’m not familiar with the product so I’m not quite sure why you connection is currently not working.

    Let me know and if they have nothing to do with your connection, then I’ll have my team take a further look.

    Thanks!

  • Unknown's avatar

    It’s related to Google+

    Enabling Google+ disables publicizing to FB, Twitter, LinkedIn.
    Disable Google+ enables publicizing to FB, Twitter, LinkedIn.

  • Unknown's avatar

    Hi there,

    There were some issues with Google+ recently as seen here:

    https://en.forums.wordpress.com/topic/publicize-not-working-10/page/2?replies=25

    However, I haven’t heard of a Google+ connection disabling/enabling any other Publicize connections. I think we will need a bit more information.

    • How did you create these posts? From your Dashboard? Or from http://wordpress.com/post/?
    • Did you schedule these posts?
    • Do you have connections set up between Facebook, Twitter, LinkedIn, or Google+ outside of Publicize?
    • Try re-connecting Google+ (and do not disable any other connections), and publish a new post. If it doesn’t go through we will be able to see an error. Finding an error will help with troubleshooting.

    Your help is greatly appreciated. It’s a bit difficult to see what’s going on because from our end it looks like all your connections are working, and there have been no errors.

  • Unknown's avatar

    I suspect it’s probably something I set up… :(
    I’ll answer your points in order…
    1. Dashboard
    2. not scheduled
    3. I use WP only to publicize to FB, Twitter, LinkedIn, and Google+ only
    4. That’s what I did all day today. Disconnected everything, went into the media and removed App’s authority to publish (deleted WP app on FB, etc). Connected one social medium at a time and tested. Google+ was last to be connected. When Google+ connected, WP failed to publicize to any of the social mediums. Disabled Google+ and WP’s publicize functionality works fine…

    I tried this 5 or 6 different times through out the day… including just enabling Google+ on it’s own… it wouldn’t publicize… that’s when I got the idea that it was Google+.

    If you would like, I would be more than glad to allow your tech to log into my system and replicate it.

  • Unknown's avatar

    Hi Mario,

    Can you please do the 4th step? I do not see the Google+ Publicize connection added. Also, please publish a post after so we can see if there are any errors with the post. Currently, I can’t find any errors in your history.

    Thank you.

  • Unknown's avatar

    Just did… I have some screen captures I you want to see it…

    It’s not posting to any of them.

  • Unknown's avatar

    Hi there,

    I see that the post format is set to Image. Can you create a test post in the Standard format and let me know how that works out. You will see this option when you create a post as seen here:

  • Unknown's avatar

    Same issue. It did not publicize to any of the mediums…

    Note… I don’t get an option like your image. I get this

    http://imgur.com/6wMNr0P

  • Unknown's avatar

    Hi Mario,

    Ah so it looks like your posting from: http://wordpress.com/post/

    Can you trying posting from your Dashboard:

    https://chocol8te.wordpress.com/wp-admin/post-new.php

  • Unknown's avatar

    that works… so, is this the solution then?

  • Unknown's avatar

    what will happen when I upgrade and have my domain…

  • Unknown's avatar

    Hi there,

    Nothing will happen by adding a domain – everything should work the same. I will report this to our team.

    For now, please use the Dashboard Posts page as a workaround.

    Sorry for the inconvenience!

  • Unknown's avatar

    one last question… when I upgrade, how will I receive emails to my domain ((email visible only to moderators and staff))?

  • Unknown's avatar

    You can set up Email Forwarding if you own the domain: marioreis.ca.

    Please view the link for specific instructions.

  • Unknown's avatar

    Hi there!

    So sorry, but our developers are still looking into this. Spoke too soon!

    Cheers!

  • Unknown's avatar

    great… I’ll give it a test later on and let you know if any strange happens…

  • Unknown's avatar

    Sorry our developers are still looking into this! Will give you more updates as they come!

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