Posts/Pages not loading

• 

  brianaaf · Member · Dec 28, 2020 at 3:37 pm

  • Copy link
  • Add topic to favorites

  Hi there,
  All my posts and pages are not loading when I click to add. I have cleared cookies and cache to no avail. Any other ideas?

• 

  staff-ozmodiar · Staff · Dec 29, 2020 at 2:58 am

  • Copy link

  What is the URL of the site you are working on? We’ll be happy to take a look and see if we can help.

• 

  brianaaf · Member · Jan 2, 2021 at 1:41 am

  • Copy link

  It’s brianafrancois.com. It’s not loading on the back end. When I click app post or add page, I just get a blank white page.

• 

  impactix · Member · Jan 2, 2021 at 2:47 pm

  • Copy link

  Howdy. Does it look the same way on other browsers (chrome, edge, firefox)

• 

  brianaaf · Member · Jan 2, 2021 at 4:34 pm

  • Copy link

  It does. I’ve tried several browsers. I didn’t have problems before the update, so I don’t know if it’s a result of that!

• 

  impactix · Member · Jan 2, 2021 at 5:33 pm

  • Copy link

  Does the back end work at all or just the posts and pages? Looks like you are using the Illdy theme. Are all your plugins updated? Are you are able to switch to another theme and see the problem remains?

• 

  brianaaf · Member · Jan 2, 2021 at 5:40 pm

  • Copy link

  You saved me! I checked an old blog that I had and that was able to open a new page easily. Turns out my plug-ins on my main website needed to update! Thanks for your help :)

• 

  impactix · Member · Jan 2, 2021 at 9:15 pm

  • Copy link

  Here to help!