ppf02 error

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  jenthur19 · Member · Feb 2, 2021 at 4:26 pm

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  We are getting a ppf02 error once someone tries signing up for our 1 month free 99.99 a month plan

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  staff-totoro · Staff · Feb 3, 2021 at 3:41 am

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  Hi there,

  The site keystorerank.com appears to be a self-hosted WordPress (also called “.org”) site hosted on GoDaddy Web Hosting, and not a site hosted on our WordPress.com service.

  You can confirm here: https://gwhois.org/keystorerank.com+dns

  To clarify, we are not the only providers of WordPress sites, and GoDaddy also happens to offer WordPress sites, but they use a different version of the platform than what we use here. Because of this we are not able to help with your issue as it lies outside of our system. See http://support.wordpress.com/com-vs-org/ for more info.

  You can find support for your self-hosted WordPress site here: https://wordpress.org/support/forums/

  You may also wish to contact your host’s support team for more assistance.

  Hope that points you in the right direction!