PREMIUM

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  smileydrum · Member · Feb 6, 2015 at 2:55 am

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  Hi, just got Premium and when I go to “Themes”, they still appear as I have to pay for them

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Feb 6, 2015 at 6:18 am

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  WordPress.com Premium includes:

  • A Free Domain
  • Custom Design
  • VideoPress
  • Space Upgrade
  • Ad-Free

  For more info, you can refer to this page: http://store.wordpress.com/premium-upgrades/pro-bundle/

  Despite the similar name, WordPress.com Premium doesn’t include any of the Premium themes available here:

  http://en.support.wordpress.com/themes/premium-themes/

  Does that make sense? Please let me know if you have further questions.

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  smileydrum · Member · Feb 6, 2015 at 8:40 am

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  Thanks! It does make sense in my head, but in advertising we can call it “false information”. I will ask my money back cause I feel having 10 more fonts it’s not going premium. That’s big old smelly bulshit.

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  staff-ozmodiar · Staff · Feb 6, 2015 at 7:10 pm

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  No problem. I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  smileydrum · Member · Feb 6, 2015 at 7:14 pm

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  Thanks for your quick response and sorry for my bad mood. Despite I think is not fair to pay for Premium themes when going Premium I may stay Premium. Can you please give me more details about the editing posibilities of being Premium to see if it worth it? Can you call back the refound If I agree? I need a better site and I will pay for a design if necesary. thanks!

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  staff-ozmodiar · Staff · Feb 6, 2015 at 7:25 pm

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  Once the refund has been processed, I’m afraid there is nothing I can do to reverse it. If you decide that you would like WordPress.com Premium again, you will need to repurchase it.

  Here is some information on the customization options available with Custom Design (included as part of WordPress.com Premium):

  http://en.support.wordpress.com/custom-design/

  Take a look through that page and let me know if you have any further questions. I’ll be happy to help.

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  smileydrum · Member · Feb 6, 2015 at 9:25 pm

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  Ok. Many thanks for your help!

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  staff-ozmodiar · Staff · Feb 6, 2015 at 10:29 pm

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  Thanks for using WordPress!

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  smileydrum · Member · Feb 8, 2015 at 1:32 am

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  Rootjosh, hi. I´ve been tryinh hard to change the Page Template from BLOG to HOME PAGE in the “Debut Theme” I bought… but it has been impossible for me to do it. Can you help me with this?

  I also can´t change the box that says “uncathegorized” in the top of the blog.

  many thanks.

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  staff-ozmodiar · Staff · Feb 8, 2015 at 3:26 am

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  Which page are you trying to do this with?

  Are you following these instructions:

  https://wordpress.com/themes/debut/support/