PREMIUM CHARGE
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Hello! A few months ago I CANCELLED my Premium Plan. Today I have been charged for it. How do I get that money back since I haven’t been using or benefitting from WordPress Premium account for months now?
The blog I need help with is: (visible only to logged in users)
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Hi there,
The last charge showing on the account you’re using to post here was on 6 August 2017. That Premium Plan was removed from your account on 12 September after it expired, and the connected domain, martalacima.com, was removed on 17 October.
You don’t own any renewable upgrades with this account any more, and we haven’t made any further charges to the card on file for this account.
You can see your full billing history for this account here:
https://wordpress.com/me/purchases/billing/
Is it possible that you have another site in a different account that sill has an active upgrade?
If you’re not sure, please try searching for the charge at the link below. You can also contact our billing team directly from that page for help getting a refund.
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