Premium plan

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  arnizachariassen · Member · Feb 18, 2021 at 9:16 pm

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  Hey, today I upgraded to the Business plan, but immediately regretted it and asked for a refund. (I figured out another way to solve the problem I was working on, which didn’t include paying for a higher tier plan.) My account has reverted to the Free plan now and the only way to restore the previous Premium plan is to pay almost $100. I pay for an annual Premium subscription last October, so I’ve got many months left on that one.
  Can you restore my Premium plan?
  Arni

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  staff-totoro · Staff · Feb 18, 2021 at 11:50 pm

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  Hi there,

  I’ve restored the remaining value of the WordPress.com Premium Plan to your account, as well as the original 10-30-2021 expiration date. You’re good through October, you can confirm here: https://wordpress.com/me/purchases/

  Also as a reminder, your Premium plan includes live chat access Monday-Friday, which you can access here: https://wordpress.com/help/contact

  You are also welcome to seek help here in our forums but you may get faster help via that route. Hope that helps. Please let us know if you have any more questions.