Premium Plan -DIVI Elegant Themes

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  rbb4wxo · Member · Oct 26, 2017 at 3:48 pm

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  I bought the Premium Plan and Divi Elegant Themes in 2-17. I need them for my new blog but have not been able to retrieve them.
  selfhelppamperservice.wordpress.com
  Please Help
  Thank You
  Rebecca Beard Beckam

  The blog I need help with is: (visible only to logged in users)

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  vishalmukadam · Member · Oct 26, 2017 at 4:04 pm

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  Hi there,

  If you want to use custom themes and plugins, it is only available for Business Plan users at WordPress.com

  You’ll have to upgrade your account to Business plan to do that.

  Checkout this news at WordPress.com blog:
  https://en.blog.wordpress.com/2017/08/07/wordpress-com-business-now-supports-plugins-and-third-party-themes/

  Hope this helps!

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  justjennifer · Member · Oct 26, 2017 at 4:29 pm

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  Hello there, just adding that when you are logged in with the username account that purchased the WordPressdotcom Premium upgrade plan, you have access to direct support by Happiness Engineers either via Live Chat or support ticket when you post here: https://wordpress.com/help/contact

  Cheers.