premium plan ipage hosting

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  reginasgraham · Member · Jan 3, 2015 at 1:28 am

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  I cannot figure out if the premium plan I purchased is working with the hosting I purchased from iPage. I don’t understand how all this works and am unable to find someone to help. Is the regimom88.wordpress.com an extra blog? What do I do with it? Are my premium features availabe at the iPage account?
  Thank you
  Regina

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jan 4, 2015 at 3:10 am

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  WordPress.com upgrades (including WordPress.com Premium) will not work with a self hosted WordPress site.

  While similar, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/

  In light of this, I would be happy to refund your WordPress.com Premium purchase. Please let me know.

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  reginasgraham · Member · Jan 5, 2015 at 4:46 pm

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  Yes, I would appreciate a refund. Thank you for your help!

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  staff-ozmodiar · Staff · Jan 5, 2015 at 8:43 pm

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  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  reginasgraham · Member · Jan 5, 2015 at 9:32 pm

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  No sir. You’re awesome. Thank you so much for your help! It’s greatly appreciated.

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  staff-ozmodiar · Staff · Jan 6, 2015 at 9:17 pm

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  Thanks for the kind words!

  Happy to help.