Premium Plan upgrade

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  phodewritings · Member · Aug 2, 2020 at 4:24 am

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  I am not able to upgrade to the premium plan. I am from India and I have tried using 2 Global cards – Visa and Mastercard. Yet I am not able to make the payment. Please Help in this regard. Thanks in advance!

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  kokkieh · Staff · Aug 3, 2020 at 9:20 am

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  Hi there,

  The payments are being declined by your bank, so please contact them directly to find out why.

  Usually in these cases the card has to be authorised for international and/or online payments.