Premium Renewal

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  beadiscipleblog · Member · Oct 7, 2014 at 2:18 am

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  Hello! We recently received a bill for a blog that is no longer active for us (we moved to a new WordPress address), and it somehow auto renewed our “Premium” subscription. When I went in to check, it said it was currently set to “manual” so I’m not sure why I didn’t get an email before we got billed. I’d like to cancel the premium subscription, but would love a refund for the remainder of the year (minus whatever pro-rate for this month).

  Thanks!!

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Oct 7, 2014 at 3:42 am

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  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  beadiscipleblog · Member · Oct 7, 2014 at 9:12 pm

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  Josh, thanks so much for your help. We really appreciate it and are happy to use WordPress.

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  staff-ozmodiar · Staff · Oct 9, 2014 at 3:35 am

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  Happy to help.