Premium Renewal–changed billing information

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  yal2107 · Member · Oct 18, 2013 at 2:38 pm

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  I received a message saying that my premium account was expiring. When I went to type in my information to make a payment, it said that it had already been renewed. This is a bit confusing. Also, my last credit card expired and I would like to enter new billing information. How can I do this?

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Oct 22, 2013 at 11:25 am

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  Hi there,

  I checked WordPress.com records and I don’t see any transactions linked with your account. Can you send me a link to the blog or site where you purchased WordPress.com Premium? I can use that to look up the renewal in our records so we can help you with this issue.