Premium upgrade missing?

  • Unknown's avatar
    acspiedmont · Member ·

    Hello, I can not find our plan, it lists the basic and pro. Please advise. Thanks!

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    I see that you purchased the Premium Plan on 2021-01-05-2021, but I do not see that it was renewed by 1-05-2022. You can confirm here: https://wordpress.com/me/purchases/billing/

    Because the plan was not renewed, it has expired and been removed from your account. We recently launched a new plan structure (Free and Pro) so the Premium plan is no longer available for purchase, but you can instead upgrade to the Pro Plan, which includes many more features, such as the ability to upload any theme or plugin “designed for WordPress”

    More info about our Pro Plan here: https://wordpress.com/pricing/

    Hope that helps. Please let us know if you have any more questions.

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