premium upgrade problem

• 

  masterblastercurl · Member · Sep 2, 2021 at 11:49 am

  • Copy link
  • Add topic to favorites

  Hello, I bought the premium upgrade but it doesn’t seem to work despite the payment confirmation on PayPal. impossible to cancel and start again

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Sep 2, 2021 at 6:30 pm

  • Copy link

  That’s odd, I’m sorry about that!

  I’ve added the $114 you paid as credits to your account. Would you please try again?

• 

  staff-blorbo · Staff · Sep 5, 2021 at 6:57 pm

  • Copy link

  Slight change of plans, since I see you haven’t used these credits yet, and we were able to fix the underlying issues.

  I have removed the credits and was now able to refund what you paid.

  Would you please try purchasing the plan again?