Primary domain not working properly

  • Unknown's avatar

    My domain alejogarciapintos.net expired one month ago. I forgot to renew it on time, so I bought a new domain (alejogarciapintos.org) and set it as a Primary Domain.

    This was one week ago. I try to enter the site and the web says:

    “Uh oh! Your blog’s domain alejogarciapintos.net expired 33 days ago!
    The domain alejogarciapintos.net was last renewed on 3 July, 2013. It is configured to redirect traffic to the web address alejogarciapintos.org.”

    The thing is that the web works perfectly on the cell phone, , but on a web browser I´m still getting that sign and can´t enter the site. I tried in differents computers deleting the caché files and history and it didn´t work.

    I tried to delete the old domain, but it still remains in the domains list on the dashboard as expired.

    I don´t know what to do to make it work properly.

    Thanks!

    Grettings.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I’m sorry about that. Would you like to completely cancel your custom domain: alejogarciapintos.net? Please note that this is different from other upgrades and is stated during the purchase process.

    Canceling a domain at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation. Also if it’s purchased by a new owner they now own it and may point it to whatever site they wish.

    You are welcome to redeem the domain (there would be an $80 redemption fee on top of the price of the renewal- our registrar puts this on us, so unfortunately I wouldn’t be able to waive it), and have it point to your current domain: alejogarciapintos.org.

    If you prefer to just completely cancel your ownership of the domain name, please reply to confirm. I can then remove the domain from your account so that the message disappears.

    Thank you!

  • Unknown's avatar

    Please! I just prefer to completely cancel my ownership of the domain asap.

    Just need that annoying message out.

    Thanks!

  • Unknown's avatar

    Hi Alejo,

    It has been canceled as requested. You will no longer see that message.

    Cheers!

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