Primary Site’s Jetpack Connection Issues

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  nrdscott · Member · Oct 10, 2020 at 9:03 am

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  Whenever I click on “My Site” I’m getting this error message “Please check your Primary Site’s Jetpack connection“.

  – I no longer have active websites on this account.
  – I wish to remove any websites if there’s any.
  – Hoping someone can help me with this.

  I do not have access to use the http://en.support.wordpress.com/disconnect-jetpack-sites/ or https://jetpack.com/support/reconnecting-reinstalling-jetpack/ options.

  I need a human to help me please.

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  fstat · Staff · Oct 10, 2020 at 2:05 pm

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  Hi there,

  Please let me know your site’s address and I’ll disconnect it for you.

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  nrdscott · Member · Oct 10, 2020 at 2:13 pm

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  Hey there,

  It’s this one http://www.thehardscorecasual.com/

  Thanks!

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  fstat · Staff · Oct 10, 2020 at 3:47 pm

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  I have successfully disconnected that site from your WordPress.com account.