Printful Integration

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  masterchongstkd · Member · Dec 22, 2021 at 7:58 pm

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  Hello. We are having issues with our printful integration. When submitting an order it is taking the billing address rather than shipping address and therefore requires manual verification of the state for each order. I reached out to printful and they said that it is something on our end. Any help is appreciated. Thank you so much!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-doublebassd · Staff · Dec 23, 2021 at 2:50 pm

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  Hi there,

  I checked your site and although your site is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums

  These forums are for WordPress.com-hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would also consider reaching out to your site host for additional help.

  If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

  Thanks!