Privacy error prevents me getting onto my website

  • Unknown's avatar
    southbea · Member ·

    http://www.southbeachcommunity.com
    Can’t view or edit my website. This message is presented :

    Your connection is not private
    Attackers might be trying to steal your information from southbeachcommunity.com (for example, passwords, messages or credit cards). Learn more
    NET::ERR_CERT_DATE_INVALID

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    aisajib · Member ·

    Hi there,

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open-source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

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