Problem accessing my Admin login – behind Maintenance page CMP plugin…

  • Unknown's avatar
    designmediality · Member ·

    I have no access to https://kinokast.org/wp-admin because this redirects me to another (older) account called Designmediality. All started yesterday becuse I have used a Maintenance page blocking access to my whole website and therefore also my Page called ‘Login’. I am stuck here!

    I have chatted with WP chat support extensively and they advised me to:

    ‘ get support from that account and one of our engineers will be able to help you regain access to the Admin section ‘

    Thank you in advance!

    Jerome

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi Jerome,

    I have chatted with WP chat support extensively and they advised me to:

    ‘ get support from that account and one of our engineers will be able to help you regain access to the Admin section ‘

    The site at kinokast.org does not belong to the designmediality account you’re using to post here, so we cannot give you any help at all with that site – we can only assist the account that owns it. That is also what our live chat support told you.

    If you know the correct account, please log out of designmediality and log back in as the correct account. We have also sent you an email to the address connected to the correct account, so please check the inboxes and spam folders on all email accounts you own for that.

    If you don’t remember the correct username and don’t see an email from us anywhere, please follow our account recovery process to regain access to the correct account instead:

    Recover Your Account

  • The topic ‘Problem accessing my Admin login – behind Maintenance page CMP plugin…’ is closed to new replies.