problem account

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  7dcnet · Member · Jan 3, 2024 at 10:46 pm

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  Hello,

  I wanted to add a Glue record to my domain. it gives this error. Sorry, only the owner of this domain is allowed to edit the domain information. When I wanted to report it to customer service, it gave me the following error. 7dc.net is linked to another WordPress.com account. If you’re trying to access it, please follow our Account Recovery procedure.

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Jan 4, 2024 at 7:33 am

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  Hi there!

  I just checked and confirmed that your account @7dcnet owns the domain 7dc.net, so you have access to the domain’s DNS records. I confirmed this by logging into your WordPress.com account.

  Can you share a screenshot of the error message you’re getting when trying to add Glue records to this domain?

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  7dcnet · Member · Jan 4, 2024 at 7:57 am

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  hello this error

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  aisajib · Member · Jan 4, 2024 at 8:50 am

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  Thank you! Can you click here and share a screenshot showing the username you’re logged in with?

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  7dcnet · Member · Jan 4, 2024 at 10:07 pm

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  ok

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  fstat · Staff · Jan 8, 2024 at 9:13 am

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  Hi there,

  I see that you’ve successfully updated the domain’s contact info. So, you should now be able to add your Glue records.

  If you encounter any difficulties or have any more questions, feel free to contact us. We’re here to help.