Problem in Adding Email through other providers

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  orsoneven · Member · Sep 4, 2014 at 8:52 pm

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  Hello

  In My domains (lesmardisdelaphilo.com)
  Edit DNS
  I don’t know how to fill this informations :

  pop 10800 IN CNAME access.mail.gandi.net.
  webmail 10800 IN CNAME agent.mail.gandi.net.
  smtp 10800 IN CNAME relay.mail.gandi.net.
  imap 10800 IN CNAME access.mail.gandi.net.
  @ 10800 IN MX 10 spool.mail.gandi.net.
  @ 10800 IN MX 50 fb.mail.gandi.net.

  Could you please helpe me ?
  Thank you so much I’m lost !
  Sincerely

  The blog I need help with is: (visible only to logged in users)

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  orsoneven · Member · Sep 4, 2014 at 8:54 pm

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  Hello

  In My domains (lesmardisdelaphilo.com)
  Edit DNS
  I don’t know how to fill this informations :

  pop 10800 IN CNAME access.mail.gandi.net.
  webmail 10800 IN CNAME agent.mail.gandi.net.
  smtp 10800 IN CNAME relay.mail.gandi.net.
  imap 10800 IN CNAME access.mail.gandi.net.
  @ 10800 IN MX 10 spool.mail.gandi.net.
  @ 10800 IN MX 50 fb.mail.gandi.net.

  Could you please helpe me ?
  Thank you so much I’m lost !
  Sincerely

• 

  shawnajroberts · Member · Sep 4, 2014 at 9:03 pm

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  Hi there!

  We have a guide for setting up custom DNS entries here:

  http://en.support.wordpress.com/domains/add-email/add-other-email/

  Please give that a try yourself and let me know if you have any questions!

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  orsoneven · Member · Sep 5, 2014 at 6:13 am

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  Hi there,

  Thanks for trying to help
  I already read it twice.
  I wouldn’t ask if it was described in the support.
  Go to the page My domains>Edit DNS.
  Tell me HOW I can fill “pop 10800 IN CNAME access.mail.gandi.net.” !!
  Thanks again
  sincerely

• 

  shawnajroberts · Member · Sep 5, 2014 at 9:06 pm

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  Sure! I’ll take a look at our support doc and make sure its as clear as possible. :)

  To set up this record: pop 10800 IN CNAME access.mail.gandi.net.

  Select CNAME from the drop down list. In the first text box put “pop” and in the second one put “access.mail.gandi.net.”

  And here are steps for setting up this MX record: @ 10800 IN MX 10 spool.mail.gandi.net.

  Select MX from the drop down. Place “@” in the first text box and place “spool.mail.gandi.net.” in the second text box. In the last text box, leave “10”. (For your other MX record, you’ll change this number to 50.

  I hope this clears things up. Let me know if you’d like me to check your records when you’ve got them added!

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  orsoneven · Member · Sep 6, 2014 at 4:26 pm

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  Thank you for your answer.
  But it still does not work. Do I have to fill all the text boxes ?
  Because I did what you told me, but there are still 4 “CNAME” and 1 “MX”….
  How can I check the records ?
  Thanks

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  orsoneven · Member · Sep 6, 2014 at 4:32 pm

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  OK all is done.
  I juste have to check the records now !

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  shawnajroberts · Member · Sep 8, 2014 at 7:21 pm

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  Hi there!

  Sorry about that. I forgot to mention that you need to click “Add” once you’ve filled in the boxes. After that you can add another record. Every time you click “Add” the record will appear in the list of DNS records above the editor.

  Does that clarify things? Let me know if you’d like me to go ahead and add the CNAME and MX records you’ve specified above.

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  orsoneven · Member · Sep 9, 2014 at 12:25 pm

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  It’s OK
  thanks to you !

  Thank you so much for your help

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  shawnajroberts · Member · Sep 9, 2014 at 6:29 pm

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  I’m happy to help. Let me know if there’s anything else I can do.