Problem loading page

  • Unknown's avatar

    I recently mapped an existing domain to my wordpress site. I successfully changed the name servers with my registrar to those of wordpress and checked with them that the changes had taken effect. I updated the primary domain to my existing domain within the Store/Domains section of WordPress. However, when I go to my domain now it says this:

    The page isn’t redirecting properly
    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    Can you tell me what is wrong?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I took a look and everything is working properly.

    Do you also encounter this issue in a different browser? for example Internet Explorer or Google Chrome?

    Note that changing nameserver records might take up to 48 hours to fully propagate.

  • Unknown's avatar

    In internet explorer my site is visible but it is not my wordpress site so the domain hasn’t mapped correctly yet. Maybe it will just take a few days to work but in the meantime I potentially have employers missing my site because it is not visible on firefox.

  • I’m able to see your site fine in Firefox and your domain is correctly mapped. If you’re still having issues, could you please try clearing Firefox’s cache and cookies?

    Browser Issues

  • Unknown's avatar

    Thanks, it does seem to have mapped successfully now, I think it just takes 24 hours to take effect.

  • Thanks for letting us know – glad it’s working alright now.

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