Problem paying « the transaction has been declined, please try with another card

• 

  boliov · Member · Sep 28, 2021 at 9:23 am

  • Copy link
  • Add topic to favorites

  I tried several times and with another card, it does not work when i have to validate the payment.

• 

  therefoiam · Member · Sep 28, 2021 at 4:08 pm

  • Copy link

  Hi @boliov

  May you please provide the URL of the site you are working on? . If by any chance this is an E-commerce issue and you are using the WooCommere plugin it’s better to direct your support request to the forum for the WooCommerce plugin.
  If your site is using the WordPress.org open software and WooCommerce reach out to this forum https://wordpress.org/support/plugin/woocommerce

  If you are on WordPress.com Business plan and have WooCommerce installed, you can seek staff support by logging a ticket through this link: https://woocommerce.com/my-account/create-a-ticket/
  You can also use the same channel for support if you have a paid WooCommerce extension on your self-hosted WordPress.org site.

  Let us know if you need further clarification.

• 

  staff-blorbo · Staff · Sep 28, 2021 at 4:45 pm

  • Copy link

  There is nothing on our end that would be blocking this.

  Please contact your credit card’s support for more details.