Problem with my Log in page

  • Unknown's avatar
    brighthomeslighting · Member ·

    Unfortunately i’m very unhappy with your support process, if i only new that it will be this hard to contact you guys i would start my business using your website, anyway i keep having a link in my website when i click to log in to account this link is directing to the original theme i installed astra in place to direct to my website home page please i need someone from your team to contact me to explain them what is happening exactly

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • staff-totoro · Staff ·

    Hi there,

    I do not see any sites under your @brighthomeslighting WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

    Is it possible you created your site under a different login instead? What is the URL of the site you are needing help with?

    Happy to check in our system so we can take a closer look.

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