Problem with payment

  • Unknown's avatar
    suphamanduc · Member ·

    I was trying to upgrade my account to a business plan but I got an error with this message:

    ‘Purchases are currently disabled. Please contact us to re-enable purchases.’

    How can I solve this problem?

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Apologies but we are not able to help with transaction issues as this is the forum for free sites without upgrades. However, I see that you have an open ticket (created automatically) with our Billing Support team regarding this issue. They will follow up with you directly via email as soon as they know more.

    Thanks for your patience!

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