Problem with refund

  • Unknown's avatar
    leathaken · Member ·

    The credit card I used to purchase the theme was compromised. It has been cancelled, and I am awaiting the arrival of my new card.

    I will enter the new credit card information into my dashboard when I receive the card.

    Will this delay cancel or jeopardize my refund?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kardotim · Member ·

    Your credit card company should put the remaining amount of your old card to your new card. I assume this will happen automatically, otherwise you can contact them.

    Note that the refund itself can take up to a week before you see it on your statement.

  • Unknown's avatar
    leathaken · Member ·

    Thanks for the clarification. I will be watching my account online to be sure the transition goes smoothly. If the refund does not show up in a reasonable time, I will contact WordPress and my card company.

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