Problem with the automatic sharing of my recipes

  • Unknown's avatar
    petitsplatsfaciles · Member ·

    Hi everyone,

    I use the Jetpack plugin to automatically share my content on my social networks when I publish it. It works great with articles.

    The problem is that I use the Delicious Recipes plugin to create cooking recipes. When I publish these, they are not automatically shared on my social networks. So I have to create posts manually, which takes me a lot of time…

    I hope these explanations are clear. Waiting for your reply, I wish you a good day.

    Julie

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

    https://wordpress.org/support/plugin/jetpack/

  • Unknown's avatar
    petitsplatsfaciles · Member ·

    Hello,

    Thank you for your response.

    I already contacted Jetpack, but this is what the support told me :

    “As far as I understood by your translated message, auto-sharing is working when posts are created from Jetpack but not via the ‘Delicious Recipes’ plugin.

    If you’re having difficulties with auto-sharing of blog articles via Jetpack, you can follow this guideline to ensure a proper sharing setup.

    But, if you are having issues with ‘Delicious Recipes’ plugin, unfortunately, this falls outside of our Scope of Support as this plugin is not a part of Jetpack and we’re not able to advise on things that fall outside our plugin’s capabilities.

    I don’t want you to feel like you’re out of options, however. You can consult your theme/plugin’s customer support or development team for assistance. »

    That’s why I was asking for help on this forum. I thought someone might have had this problem before.

    Have a good day,

    Julie

  • fstat · Staff ·

    Hi Julie,

    The best place to get help is the Delicious Recipes’ support forum:

    https://wordpress.org/support/plugin/delicious-recipes/

    For general WordPress help, the forum you can post to is https://wordpress.org/support/forums/

  • Unknown's avatar
    petitsplatsfaciles · Member ·

    Hi,

    Thank you, I’ll try it.

    Have a good day.

  • The topic ‘Problem with the automatic sharing of my recipes’ is closed to new replies.