problem with the new WooCommerce update.

• 

  moeintonekabonigmailcom · Member · Jul 21, 2021 at 10:33 pm

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  Hello
  There seems to be a problem with the new WooCommerce update.
  When I use the product type filter and set it to a simple product, it only shows some of the products as simple, but I’m sure all products are simple.
  In the csv file, it shows all products are simple and confirms that all products are simple

  please guide me.
  thank you

  I don’t have a site linked to this WordPress.com account

• 

  staff-blorbo · Staff · Jul 21, 2021 at 11:25 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/