Problemas con la autenticación de la tarjeta de crédito
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Deseo actualizar los datos de mi tarjeta de crédito, pero aunque cargo los datos correctos, el formulario me dice que hay un error en los datos de la tarjeta. ¿Que puede estar pasando?
The blog I need help with is: (visible only to logged in users)
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Hi there,
The transaction has been declined by the bank that issued your credit card. This can happen for a variety of reasons, although we’re not able to see why. Some of the reasons are:
- closed credit card account
- account is over the limit
- account is past due
- automated fraud alert
The last reason above, an automated fraud prevention block, is the most common. Usually, you just need to call your bank and let them know you want to make a purchase on WordPress.com, and they can get the block removed right away.
Can you please get in touch with the bank and then try your credit card details again?
Please let me know if I can do anything more to help with that.
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Hola rachelmcr: Mi tarjeta de crédito está OK. Ayer usé esa tarjeta para hacer un pago desde PayPal, y se pudo realizar la operación. El problema está en la plataforma de pagos de WordPress.
¿que otras formas de pago aceptan?
¿aceptan pagos por PayPal? -
Yes, we accept payment via PayPal. We have more information about the payment methods we accept here: Payment Methods
If you’d like to use PayPal instead of your credit card, you will need to manually renew the upgrade with PayPal (instead of using auto renew) before the upgrade’s next expiration date. Then, you can re-enable auto renew and it will use your PayPal details for future renewals.
It’s also possible that your credit card company is specifically blocking the transaction with WordPress.com (but allows other transactions to go through), so if you’d like to use your credit card at WordPress.com please contact your credit card company for more information.
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