Problème

• 

  webmastermbfmbe · Member · Sep 21, 2021 at 10:08 am

  • Copy link
  • Add topic to favorites

  Je ne sais plus faire aucune modification sur les pages de notre site.
  Quand j’ouvre les pages pour annoncer les futurs événements du Musée, je tombe sur une page blanche.

  Site: http://mbfm.be/wp.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

• 

  staff-blorbo · Staff · Sep 21, 2021 at 5:47 pm

  • Copy link

  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.