problème de connexion et administration

  • Unknown's avatar
    palmicrocodile · Member ·

    Bonjour, je n’arrive plus à entrer dans l’admin de mon site pour le modifier. Par ailleurs ma nouvelle boite mail est (email visible only to moderators and staff)… Pouvez vous m’aider? J’arrive à entrer sur un ancien site, mais pas sur l’actuel…

    Site: claudecorbier.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I’ve used Google Translate to translate your message into English.

    Can you try resetting your password using the form here: https://claudecorbier.com/wp-login.php?action=lostpassword ?

    Please note that your site at claudecorbier.com is using the WordPress.org software and is hosted elsewhere. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

    We are happy to point you in the right direction, but note that you may need to contact your hosting service for help or post on the WordPress.org community forum here: https://wordpress.org/support/forums

    If resetting the password doesn’t work, you’ll need to reach out to your hosting service provider for help. As your site’s files are on their servers, only they have access to them to help you log in to your site.

    Regards

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