Problems moving my blog

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  chucksuffel · Member · Mar 26, 2013 at 9:05 pm

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  I’m attempting to move my blog to a new host. Not only am I experiencing problems with the xml your server exports, but every professional I’ve contacted is having the same error.
  I then attempted to purchase a guided transfer but your “happiness engineers” have been “retooling the transfer truck” for approximately 2 months. This is unacceptable. I would like to find a way to resolve this issue.

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  staff-blorbo · Staff · Mar 26, 2013 at 10:14 pm

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  Would you please describe the trouble you’re having with our export file?

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  chucksuffel · Member · Mar 26, 2013 at 10:23 pm

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  When the file is imported, it fails to load any posts, comments, or media to the new server.

  This happens no matter what size the xml file is, whether it’s a full export or partial, whether media is included, whether authors are assigned or left alone.

  If a second import is attempted to the same wordpress install a “file does not exist” error appears.

  The only way to try again is to create a new database and wordpress install.

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  staff-blorbo · Staff · Mar 26, 2013 at 10:25 pm

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  Ok, that definitely sounds like a problem on the import end.

  I have checked your export file after my previous reply, and it is working for me, which is really all we can guarantee.

  I recommend asking at http://wordpress.org/support/ for assistance with the import.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

  WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/

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  chucksuffel · Member · Mar 26, 2013 at 10:30 pm

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  I respectfully say bull. The export file has been uploaded to multiple wordpress installs on both local installations and different hosts.

  I’m not the only one experiencing this issue. It appears on the plug in board as well as several times on other boards.

  I’m not confused between .com and .org, this is where I was directed when the Guided Transfer option was still unavailable after all this time.

  You were able to successfully import the xml file? Great then how about you send me a copy of the xml you exported. My email is on file or I can provide it again.

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  staff-blorbo · Staff · Mar 26, 2013 at 10:39 pm

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  Sure, I’ll send the export file that I used to the email address on your account. Let’s continue this via email.

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  chucksuffel · Member · Mar 26, 2013 at 11:06 pm

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  Hey, thanks for working with me. I hope this resolves the issue.

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  staff-blorbo · Staff · Mar 26, 2013 at 11:18 pm

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  You’re welcome!