Problems renewing upgrade
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I recently transferred my space upgrade (10GB) from one blog to another, and now I’m trying to renew that upgrade, but it won’t let me. Error message says I don’t have a space upgrade assigned to that particular blog and I can’t seem to just go to the store and buy a new upgrade either. It expires on the 26th.
Blog url: http://zalinaalvi.wordpress.com/ -
Are you able to renew it from https://lovethismoviehatethisfilm.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades directly?
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No, it gives me this error message:
You don’t currently have any active subscriptions on WordPress.com, If you would like to customize your sites look or feel, or add a custom domain, you should consider purchasing an upgrade in our Store.
But when I go to the Store, it *does* say I already have the upgrade and that I have to renew it, not giving me the option to just buy a new 10GB upgrade.
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Oh, I see the problem here. This appears to be an issue with the transfer.
For now, you can safely allow it to expire and re-purchase it later. The only thing that will change once it expires is that you won’t be able to upload new media until you re-purchase it.
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Okay, I can do that. Hopefully it’s a quick turn-around. I have to upload something on the 27th!
Thanks for your help.
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Would you like me to do it now, or just wait a few days.
If you want to just reply here on the 26th, I can take care of it for you then.
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Hi, yes please. Can it be cancelled manually? It should have expired yesterday but I’m still getting the same error message when I try to buy the 10GB upgrade. Thanks.
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I have manually removed the upgrade as requested.
Please let us know if you need any further assistance!
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