Problems with getting access

• 

  martinphorton · Member · Sep 19, 2021 at 5:16 pm

  • Copy link
  • Add topic to favorites

  I am having trouble with loading this site and its admin pages

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  aisajib · Member · Sep 20, 2021 at 9:28 am

  • Copy link

  Hi there!

  Please note that your site at taskl.org.uk is using the WordPress.org software and is hosted elsewhere. We aren’t able to provide direct support for sites using WordPress.org as this forum is for WordPress.com sites. If you aren’t sure about the differences, please check out this page: WordPress.com vs WordPress.org.

  Are you able to log in directly to the site at taskl.org.uk by going to https://taskl.org.uk/wp-login.php? You can also try resetting the password here: https://taskl.org.uk/wp-login.php?action=lostpassword

  If you need more help, please contact the hosting service provider so that they can help you with logging in to your site. You can also post on the WordPress.org forum at this link: https://wordpress.org/support/forums

  Regards