Processing orders

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  barnyardbeesinc3d2fe74c7b · Member · Jun 10, 2021 at 1:39 pm

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  As of June 8th our website has been unable to process any orders, everytime someone clicks on cart and tries to check out, it give a ‘credit card expiration date is incorrect’ response. Please help.

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  staff-blorbo · Staff · Jun 10, 2021 at 7:32 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites that are hosted on our servers.

  If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/