product-category Description Text shows twice.

  • Unknown's avatar
    unrealbooks1 · Member ·

    Greetings,

    When I enter the description from my dashboard in the “Product categories” description box, the text shows in the top section “shop” and then is duplicated right after that header.

    There is a drop down for the “display type” and I have “Standard” selected. I have tried all other options and still the same results.

    I am using the Version 6.10.2 of Jupiter and cant seem to find if there is something in that control panel that is causing this or anything in the regular wordpress 6.1.1 version. settings.

    This page shows the duplation:

    https://www.unrealbooks.com/product-category/wolverine-2/

    Any suggestions would be great.

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear about the issue you’re having with your site.

    Please note that your site is not hosted by us at WordPress.com. It’s a WordPress.org site hosted by GoDaddy.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

    We can help with WordPress.com sites on this forum. For help with the issue you’re having, you may want to contact the theme developers to see if they already have a solution for it.

    If they are unable to help or you can’t get a response from them, please post on the WordPress.org support forum here. Folks on that forum can help you with your WordPress.org site.

  • Unknown's avatar
    aisajib · Member ·

    Hi again,

    I forgot to add: If you believe the issue is coming from WooCommerce, you can also post on the WooCommerce support forum at this link. But I’d still suggest contacting theme support first to see if they have a solution. If not, you can post on the WooCommerce support forum at the link above.

    Regards

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