Product Images only visible when hovering the mouse.

  • Unknown's avatar
    gjjhoyle · Member ·

    Good Day.

    I’m updating this website and i’m having an issue with the main product image on each product page not being visible unless the mouse is hovered over it. If it’s a page without a product image gallery then no images show at all. This is severely impacting conversion as obviously no one will buy something they can’t see properly.

    I’ve disabled smush/lazy load but it didn’t help.

    Here is an example page

    https://www.yorksframing.co.uk/product/david-bowie-2/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear that you’re having issues with your site.

    Please note that your site is not hosted by us at WordPress.com. It’s a WordPress.org site hosted by a different hosting company.

    There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

    If you need help with your WordPress.org site, please post on the WordPress.org support forum here.

    You could also temporarily switch to another theme on your site and see if that fixes the issue. If it does, the issue is likely coming from the active theme on your site. In that case, you can contact theme support for help.

    If the issue persists on another theme, you can contact WooCommerce support for help by posting on the WooCommerce support forum here.

    To add more features like security scanning, real-time backups, and spam filtering for your site, feel free to check out Jetpack plans.

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