products are not appearing on my website

• 

  jongriggshotmailcouk · Member · Feb 20, 2021 at 4:46 pm

  • Copy link
  • Add topic to favorites

  I loaded some new items to my shop a day ago but all of them have not appeared on my website.
  if I view my website when I am logged into my host they all show but if I am not logged it only some of them are showing .
  when I have loaded products to my shop before it has appeared on my website straightaway.

• 

  staff-mckluskey · Staff · Feb 22, 2021 at 10:37 am

  • Copy link

  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/.

  For help with the free WooCommerce software, you can reach for help at:

  https://wordpress.org/support/plugin/woocommerce

  Here, on these forums, we can only help with sites hosted on WordPress.com. If you want to know the difference between WordPress.com and WordPress.org, you can find more information in this document:

  https://en.support.wordpress.com/com-vs-org/.