Products missing

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  anedigitalsolutions · Member · Aug 16, 2022 at 9:31 pm

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  Recently all of our variable products have disappeared. The shell product is there but all the attributes and variations are not. Somehow, our website is still processing orders under these variable products. We need to know what happened ASAP as our site is in danger of losing our customers.

  I don’t have a site linked to this WordPress.com account

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  aleone89 · Staff · Aug 17, 2022 at 8:53 am

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

  You may need to reach out to WooCommerce support here: https://woocommerce.com/my-account/create-a-ticket/