Profile Picture

• 

  reasontoboast · Member · Sep 26, 2017 at 7:18 pm

  • Copy link
  • Add topic to favorites

  I am trying to upload a photo for my profile picture but each time I try it says it could not upload. I have tried multiple pictures and it says the same thing each time.

  The blog I need help with is: (visible only to logged in users)

• 

  vishalmukadam · Member · Sep 26, 2017 at 7:32 pm

  • Copy link

  Hi, @reasontoboast

  All of the profile photos on WordPress.com are managed through Gravatar:
  http://en.gravatar.com

  you can use the same email address which you’ve used for WordPress.com to login to your Gravatar.

  Can you please check this thread
  https://en.forums.wordpress.com/topic/cant-update-profile-picture?replies=3

  May I know where are you trying to upload the profile picture?
  Can you change browser, or try clearing browser cookies.
  I think it might be issue with your browser, can you please read this
  https://en.support.wordpress.com/browser-issues/

  Also, check this.
  https://en.support.wordpress.com/images/troubleshooting-images/

  You can use http://cloudup.com to share screenshots and link to them here.
  or you can and upload it to your WordPress Media Library and share us the link
  Screenshot guide.

  Let me know if you have further questions.