Profile Picture

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  hasmeyya · Member · Nov 29, 2023 at 4:27 am

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  Good day, why is my profile picture not uploading? It always said the photo uploaded successfully but whenever I reload the page, it goes back to empty avatar.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 29, 2023 at 9:01 am

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  Hi there,

  I recommend clearing your browser’s cache. Sometimes, cached data can cause such glitches. Here’s a quick guide on how to do it: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache.

  If clearing the cache doesn’t resolve the issue, could you try using a different browser? This will help us determine if the problem is browser-specific.

  Please let us know how it goes, and if you continue to face any issues, we’re here to help.