Public profile no longer associated with my account. Someone changed it…

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  freely4de94974da · Member · Feb 14, 2025 at 12:46 pm

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  Hopefully a staff member can look deeper and see why it isn’t working and maybe temporarily reset the password.

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  staartmees · Member · Feb 14, 2025 at 12:56 pm

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  Because you did something wrong: you created a new account instead of logging in with the username saddletramp1956.

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  personamindfullycaf1a7df38 · Member · Feb 14, 2025 at 2:08 pm

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  If your public profile is no longer associated with your account and was changed by someone else, take these steps to secure it:

  1. Check Account Activity – Review login history for unauthorized access.
  2. Reset Password – Change your password and enable two-factor authentication (2FA).
  3. Contact Support – Reach out to the platform’s customer service for assistance.
  4. Verify Email & Security Settings – Ensure your recovery email and security options are correct.
  5. Monitor for Further Issues – Keep track of any suspicious activity.

  For businesses in Digital Marketing, securing accounts is crucial to maintain brand reputation and data integrity.

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  themagicrobot · Member · Feb 14, 2025 at 2:26 pm

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  As you are still in the wrong account why not try via a different browser that hasn’t got all these “wrong” details cached.

  Then type in the username; saddletramp1956 and the password you set up that reaches your original site not any password you have changed or created recently.

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  freely4de94974da · Member · Feb 14, 2025 at 2:47 pm

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  I tried that but got the same results.

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  staartmees · Member · Feb 14, 2025 at 3:09 pm

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  You must be doing something wrong as the two steps we gave you are the only way to log in to your original account saddeltramp1956. We can hardly send someone to your home to hold your hand while you log in.

  You must log in using the username saddletramp1956 (so no email address or another username and certainly do not create a new account). So carefully check each step and most important the second step: only use the username saddletramp1956. If your browser put something else: change it to saddletramp1956. Double check the username before logging in.

  • completely log out from current – https://wordpress.com/support/log-in-to-wordpress-com/#log-out-of-wordpress-com
  • log in again using the username saddletramp1956 (not an email address but the username!) – https://wordpress.com/support/log-in-to-wordpress-com/
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  robertghetau · Staff · Feb 15, 2025 at 8:47 am

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  Hey @freely4de94974da!

  We’ll follow up via email with you with the next steps.