Publishing

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  tillie7589 · Member · Jun 10, 2021 at 7:05 pm

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  I accidentally published my website but I was just beginning to edit a template. How can I get unpublished?

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  staff-blorbo · Staff · Jun 10, 2021 at 8:13 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  tillie7589 · Member · Jun 10, 2021 at 8:58 pm

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  This is my URL http://thayercemetery.com
  I did call Hostgator and someone there was helping me to “unpublish” it. Then we got disconnected. When I searched on it I got the message
  THIS PAGE DOESN’T SEEM TO EXIST.
  but the bottom is the bottom of the page I was working on. I’m embarrassed to say I’m totally green on this stuff but I was working on a YouTube video and going along and got lost when we got into customizing with elementor. Any help would be appreciated.
  Tillie

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  staff-blorbo · Staff · Jun 10, 2021 at 10:35 pm

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  Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.