Purchase disabled

  • Unknown's avatar
    mnamrt · Member ·

    I want to buy my domain with the premium plan. But it said ‘error AXLZNE’ and payment have been disabled. I asked for help since yesterday I only got a mail saying that the website has the right to disable payment. Can you please help to enable it again. Thank you.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • fstat · Staff ·

    Hi there,

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

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