Purchase disabled

  • Unknown's avatar
    lovinanorthbaliagency2023 · Member ·

    Hello, we are from Lovina North Bali Real Estate Agency, we were planning and looking for an upgrade plan for our website, but we encountered a problem, and then we cannot pay or do any purchase. It says ‘Purchases are currently disabled. Please contact us to re-enable purchases.’. Please help us to re-enable purchase, thank you.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    It appears our billing team replied to you via email, and you were able to upgrade your site to the WordPress.com Premium plan. Congratulations! :)

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

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