Purchase not displayed in my account

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  medicineinpractice · Member · Sep 14, 2023 at 5:30 am

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  I have purchased a one year plan to upgrade yesterday but it is not showing up in my purchases. My email address is (email visible only to moderators and staff). I have paid through credit card – xxxx 7188.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Sep 14, 2023 at 7:33 am

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  Hi there!

  I just checked your account, and I don’t see any payments made from this account anytime recently. If you were charged, could you please enter the charge details on https://wpchrg.wordpress.com/ to see what the charge was for? You can also use the contact form on that page to send the charge details to our billing team. They will get back to you via email to help you with this further.

  Thanks!