Purchased Pro Theme
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I purchased a pro theme, but I haven’t been able to access it. I was emailed a receipt, and that’s it. How do I access the pro version?
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Please contact the theme seller directly to get help in downloading and installing that theme.
Also, the WordPress.org forums (https://wordpress.org/support/forums/) is a great place to get more help.
Please note that the forum you have posted is for the WordPress.com hosting platform, which is different than the WordPress software that your site is using. You can learn more about these differences here:
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