purchases

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  alisterud · Member · Nov 4, 2021 at 11:17 pm

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  Hi, I have a question regarding a business payment I made in July. It was supposed to be for 1 year of $8/month. Now I don’t see that being applied. I upgraded then determined that was not what I wanted so I canceled that business plan. I do want the credit or purchase for $96 to be reinstated.

  Thank you

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 5, 2021 at 8:42 am

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  Hi there,

  I have restored the Premium plan to your site. Let me know if there’s anything else I can help you with.

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  alisterud · Member · Nov 5, 2021 at 9:51 pm

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  I had a previous domain of ohananutrition.org and I can’t find it. Can you help please?

  Thank you

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  staff-blorbo · Staff · Nov 5, 2021 at 9:56 pm

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  It looks like you’ve canceled the domain name, meaning you no longer own it.

  Please let us know which of these options works best for you:

  Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

  Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

  Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.