“Purchases are currently disabled. Please contact us to re-enable purchases.”

  • Unknown's avatar
    wayfindingnews · Member ·

    I’m getting the following message when trying to upgrade my WP account:

    “Purchases are currently disabled. Please contact us to re-enable purchases.”

    After looking up some responses, I’m not sure what to make of it. It’s either a hit or miss. But now I’m seeing people receive the “too bad” type responses like this one: “We reserve the right to limit purchases on WordPress.com sites, so payments will not be allowed for this account.”

    What’s that about? Why so vague? It seems like an unprofessional type response from support. I had signed up and was looking to upgrade immediately and on my first attempt I was hit with the error above.

    I’d be grateful for any help, thank you.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.

  • The topic ‘“Purchases are currently disabled. Please contact us to re-enable purchases.”’ is closed to new replies.