Purchases Declined !

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  mooddotco · Member · Jul 16, 2023 at 5:47 pm

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  Hey,

  I am getting the following messages when I try to buy a plan!

  BlockPurchasesError. The transaction was declined. Please contact support quoting error AXLZNE,

  Purchases are currently disabled. Please contact us to re-enable purchases.

  Please help ! @TeamWordpress @fstat @support @teamsupport @wordpress

  The blog I need help with is: (visible only to logged in users)

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  voxelmaster · Member · Jul 17, 2023 at 8:50 am

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  i have the same error

  Purchases Declined !

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  aisajib · Member · Jul 17, 2023 at 5:41 pm

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  Hi @mooddotco and @voxelmaster

  We are unable to help with blocked purchases in the forums. Please send an email to billingsupport@wordpress.com from your WordPress.com account email address, and our team will review and get back to you via email with further details.

  Regards